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Excellence at Eldercare Awards
At the recent 11th Asia Pacific Eldercare Innovation Awards, our commitment to delivering exceptional care, support and living options was recognised with two major award wins: Operator of the Year – Residential Aged Care and Innovation of the Year – COVID-19 (Loneliness).
Chairman Pat McIntosh and finalist representatives attended the event in Singapore to accept the awards, which recognise the breadth of support we provide and the tremendous efforts of our teams through COVID-19 and beyond.
Chief Information Officer Johny Agotnes also received a Global Ageing Trailblazer Award which celebrates industry leaders who are challenging traditional boundaries to change the future of ageing.
In awarding Operator of the Year, judges were impressed with our integrated and co-located residential care services, research-based dementia support initiatives, intergenerational storytelling programs, and innovative approaches to help residents make meaningful connections and pursue individual interests.
The Innovation of the Year award recognised our work to address the social and health impacts of the COVID-19 pandemic and ongoing commitment to quality and safety.
This included working with VicHealth to provide in-home COVID-19 tests under the Call to Test strategy, collaborating with St Vincent’s Hospital to operate a mobile health immunisation service, expanding our telehealth services, connecting homeless people with food and health services, and developing and delivering research-based in-home interventions around frailty and falls prevention.
The expansion of our award-winning HOW-R-U? program and launch of the Connect Local social prescribing initiative in Glen Eira were also noted (see the article Building community connections to find out more about this initiative).
The awards, which were presented in May during the World Ageing Festival, attracted more than 200 submissions from 15 countries. They formed part of the Ageing Asia Innovation Forum which encourages global knowledge exchange, cross industry collaborations and sector partnerships to help accelerate the launch of new projects and innovations.
Featured image: Executive General Manager – At Home Support Deidre McGill representing Bolton Clarke in Singapore.